Privacy Policy

1. Personal Information We Collect

Device information: such as device brand and model, operating system and version, browser type, language settings, screen size, and technical identifiers used for compatibility, security, and fraud prevention.

Log and usage information: when you browse, watch, search, or interact with the Service, we automatically collect data such as access dates and times, pages or screens viewed, titles played, watch progress, clicks, referral URLs, and actions taken within the application.

Location information: we may infer approximate location from IP address, Wi-Fi, or cellular network data to provide region-appropriate content, comply with law, or reduce abuse. We do not continuously track precise GPS location unless a feature you enable clearly requires it.

Account and payment information: guest or registered identifiers, purchase history, VIP status, virtual coin balance, and payment details processed by us or our payment partners when you buy products or subscriptions.

Support and communications: messages you send through Feedback, Community, or email, plus any information you choose to include.

Cookies and similar technologies: see Section 7 below.

2. How We Collect Information

We collect information when you register or continue as a guest, use features of ShortDramaBase, make purchases, save favorites or watch history, submit feedback, participate in promotions, or contact support.

We also collect information automatically through server logs, cookies, pixels, and analytics tools.

If you authorize a third-party login (such as Facebook, Google, or Apple where available), we may receive basic profile details permitted by that provider.

Our service providers, analytics partners, and advertising partners may use cookies, pixels, tags, or scripts to help us understand trends, deliver the Service, measure campaigns, and collect aggregated demographic or usage statistics. We may receive reports from these partners based on their use of such technologies.

3. How We Use Your Information

Operate, maintain, and improve ShortDramaBase, including playback, recommendations, language preferences, and resume watching.

Process registrations, logins, payments, VIP or coin unlocks, and related customer support.

Communicate with you about updates, security notices, billing, and new features.

Analyze performance, debug errors, measure marketing effectiveness, and develop new functionality.

Detect, investigate, and prevent fraud, abuse, or violations of our Terms.

Comply with legal obligations and respond to lawful requests from authorities.

4. How We Share and Disclose Information

We do not sell your personal information.

With your consent: we may share information with third parties when you approve or direct us to do so, such as when connecting a social account.

Service providers: we engage companies and individuals to perform services on our behalf, including hosting, content delivery, payment processing, analytics, email delivery, customer support, and security monitoring. They may access personal information only to perform work for us and must protect it under contractual obligations.

Advertising and measurement partners: where enabled, partners may use cookies or similar tools to measure ad performance or deliver interest-based advertising subject to your settings and applicable law.

Legal and safety: we may disclose information when required by law, court order, or government request, or when we reasonably believe disclosure is necessary to protect rights, safety, and security of ShortDramaBase, our users, or the public, including fraud prevention.

Business transfers: if we are involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may transfer to the successor entity. We will notify you where required by law.

Affiliates: we may share information with corporate affiliates under this Policy.

Aggregated or de-identified data: we may share statistics that do not reasonably identify you to understand usage patterns.

5. Third-Party Platforms

When you use third-party sign-in, payment, or social sharing features, those providers process information under their own privacy policies. We are not responsible for their practices. We encourage you to review their policies before connecting an account or sharing activity.

Links on ShortDramaBase may lead to external websites or services we do not control. This Privacy Policy does not apply once you leave our Service.

6. Third-Party Partners We May Use

Depending on your region and the features you use, ShortDramaBase may integrate with partners such as: Facebook/Meta (social login and measurement), Google (analytics and sign-in where enabled), Apple (sign-in where enabled), TikTok (measurement), and payment processors such as Stripe or PayPal. Each partner collects and processes data according to its own privacy policy. We review partner qualifications and impose contractual requirements where appropriate, but we recommend reviewing their policies directly.

7. Cookies and Similar Technologies

We use cookies, local storage, pixels, and similar technologies to remember settings, keep sessions active, authenticate users, analyze traffic, and improve reliability. You can control cookies through your browser settings; disabling them may limit some features.

We may use analytics services such as Google Analytics to understand how the Service is used. You can learn about Google’s practices and opt-out tools on Google’s policy pages. Marketing pixels may also be used to measure campaign performance.

8. Storage, Retention, and International Transfers

Information we collect may be stored and processed in Hong Kong, the United States, Europe, or other countries where we or our service providers operate. Laws in those locations may differ from those in your home country.

If you have an account, we retain information while the account is active and as needed to provide the Service, resolve disputes, enforce agreements, and meet legal obligations.

If you browse as a visitor, we retain information for a reasonable period after your last visit, not longer than applicable law allows.

When data is no longer needed, we delete, anonymize, or otherwise protect it. Backup copies may persist for a limited time for business continuity.

9. Security

We implement reasonable physical, technical, and administrative safeguards designed to protect information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Email and other communications may not be secure. Please use caution when sending sensitive information online.

If a personal information breach occurs and notification is required by law, we will notify affected users as required. You agree that we are not liable in situations including: lawful disclosure to authorities; disclosure caused by your sharing of credentials; incidents caused by hacking, malware, or telecommunications failures beyond reasonable prevention; emergency disclosures to protect life or safety; or events caused by force majeure or factors outside our reasonable control.

10. Legal Compliance

GDPR: where applicable, we aim to handle personal data from the European Economic Area in line with the General Data Protection Regulation, including using appropriate transfer mechanisms when data leaves the EEA.

Children: ShortDramaBase is not intended for anyone under 18. We do not knowingly collect personal information from children under 18. If you believe a minor has provided data to us, contact us at [email protected] and we will take reasonable steps to delete it. Parents and guardians should supervise minors’ online activity.

11. Your Rights

Depending on where you live, you may have the right to access, correct, delete, restrict, or export personal information, object to certain processing (including direct marketing), or withdraw consent where processing is consent-based.

You can manage some preferences in the Service and through browser cookie settings.

To exercise your rights, contact us at [email protected], through Feedback, or via the Community page. We may need to verify your identity and may retain limited records where the law requires. We will respond within the timeframe required by applicable law.

12. Additional Policies

Unsolicited information: ideas, suggestions, or other voluntary submissions you send without our request may be treated as non-confidential, and we may use them without restriction or compensation unless a separate agreement applies.

Links: we are not responsible for the privacy practices of third-party websites or services linked from ShortDramaBase.

Notifications: we may send notices by email, in-app message, or prominent posting on the Service as permitted by law or for operational reasons. You may opt out of certain marketing messages where offered.

Changes: we may update this Privacy Policy from time to time. The date at the top shows when it was last revised. Material changes may be communicated through the Service or by email where appropriate. Continued use after changes take effect means you accept the updated Policy.

Language: this English version is the primary text. If we provide translations for convenience, any conflict will be resolved in favor of the English version unless local law requires otherwise.

13. Governing Law and Disputes

This Privacy Policy and any dispute arising from it are governed by the laws of the Hong Kong Special Administrative Region. The courts of Hong Kong shall have exclusive jurisdiction, subject to mandatory consumer protections in your country of residence where applicable.

14. Contact Us

Operating entity: Cloudway Intelligent Tech (HK) Ltd.

Product: ShortDramaBase (short-drama-base.com)

Address: Room 18, 2/F, Tuspark, 118 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong

Email: [email protected]